Report a Hazard

🟢 Start here: Is this issue an emergency requiring immediate assistance, such as a collision, downed power line, flooding, etc.?

✅ Emergencies should be reported to the Police Department at 911 for emergencies or (510) 981-5900 for non-emergency incidents that require immediate response. Theft of property can also be reported online.

Can this request be resolved with routine maintenance by Public Works? For example, potholes, broken walk buttons, etc. - not new or upgraded infrastructure requests.

✅ For new or upgraded infrastructure requests, there are several options:

• Review the Plans for Improvements to see if the area is already getting improvements. Some plans may still be open to feedback via the webpage for the specific plan.

• Work with your school principal to submit the City of Berkeley’s Principal Request Form to request crosswalk upgrades, additional signage, parking restrictions, a refresh of road paint (striping, Bike Boulevard symbol, etc.), or Zone Implementation (blue, red, yellow, or white Drop Off zones) within the school area. See the City’s definitions of Zone types.

  • All BUSD schools have School Safety Assessments from the Alameda County Safe Routes to School program. These assessments can advise on how to improve safety in the school area and new ones can be requested.

• Attend a relevant Government Meeting or reach out to your City of Berkeley Councilmember or Mayor with your requests for new or upgraded infrastructure to make walking and biking in Berkeley safer.

• Use the City of Berkeley Request for Traffic Calming by the annual deadline of December 31.

• Request bike parking, either loops or on-street bike corrals, from the City.

✅ Thank you for identifying a hazard that can be fixed via a hazard report. Choose the hazard below and learn where to report it to get it fixed! Thank you for making walking and biking in Berkeley safer!

• 🌳 Tree or plants blocking sidewalk or signs - report via the Berkeley 311 app

• 🚙 Cars/trucks/motor vehicles parked in crosswalks, red zones, sidewalks, etc. - Berkeley Parking Enforcement at (510)-981-5890 to share location and license plate number

• 🛴 🚲 Scooter/Bike Share parked incorrectly - call or email the company and CC the City Shared Mobility staff

• 🚧 Non-vehicle obstructions in on sidewalk (construction, garbage bins, EV charging cables etc.) - email transportation@berkeleyca.gov

• 🛑 Graffiti on signs - report via the Berkeley 311 app

• 🖌️ Report faded/missing crosswalks, curb paint, etc. - report via the Berkeley 311 app

  • School principals can submit the City of Berkeley’s Principal Request Form for issues within the school area.

City of Berkeley’s 311 app can be used to report the following issues. Download the app or click “Request for Service” to report via the website. Registration is not required unless you want to track and receive notification when the City takes action on your report. Under “Type of Issue” select “Internet Request” which then brings up a menu of options:

• Tree or plants blocking sidewalk or signs: select “Miscellaneous”

• Graffiti on signs: select “Graffiti Abatement”

• Faded/missing crosswalks, curb paint, etc.: select “Miscellaneous”